Frequently Asked Questions

Schedule a Discovery call to get started. If you're already working with us, please reach out to your designer by emailing them or call us at (615) 288-7401 and we will be happy to find a time that works with your schedule.

If this will be your first time in our showroom, we will ask you to complete your rough measurements homework and bring it to the meeting. During our meeting, we will complete a budget analysis together. This is a tool that we use to select finishes, wood species, and product lines that fit into our Good-Better-Best model. Based on your choices during our meeting, you will know a very accurate cost for your project before we even begin designing.

We will take time to make you aware of our process and policies. You will have the opportunity to ask questions and discuss any concerns you have about your project.

Our goal during the showroom meeting is to build trust with each other so you feel confident in choosing Agile Cabinetry as your cabinetry and countertops partner.

At the conclusion of our meeting, we will discuss our retainer agreement. Our retainers allow us to devote individualized attention to our clients.

The design timeline varies depending on the project's scope and the number of revisions. We don't rush the design phases because we want you to be completely satisfied with the finished product at the conclusion of installation.

Our design timeline is broken into 3 phases.

1. Preliminary Design
2. Revisions
3. Measurement Confirmation and Contract Signing

The design timeline takes anywhere from 1 day for a small bathroom cabinet layout to 3 months for a full house of cabinets with multiple revisions and meetings.

Our discovery call and showroom visit are always complimentary.

Our design service is included in the cost of our cabinetry products. For that reason, you will never see a 'Design Fee' added to any of our proposals.

Fees also carry a bad connotation. We don't like them. They usually mean that they are in addition to the cost of a product. We do things a bit differently. We use retainers to allow us to devote individualized time to our clients. Our retainers are non-refundable. However, 100% of the retainer amount is applied to the purchase price of your cabinetry. Retainers are generally calculated based on the estimated cost of your project. We use a variable 5-10% amount for the retainer total.

The Agile Cabinetry warranty covers your cabinetry including the installation and labor to correct any warranty issues for a period of one (1) year from the date of delivery. Our warranty is valid only upon complete payment of all invoices.

Beyond our own one year coverage, our manufacturers offer limited warranties to the original purchaser of the cabinets.

Stock lines carry a five (5) year limited warranty.
Semi-custom lines carry a lifetime limited warranty.

Stock cabinetry generally is limited to a select number of finishes and door style combinations, without the ability to customize that combination. We pull stock from several manufacturers Nashville distribution centers. This results in a shorter lead time and lower cost. The quality of our stock lines is still much higher than in-stock cabinets at the big box store. For example, our stock lines are constructed of plywood, not particleboard. They also use soft-closing drawer slides and door hinges.

Semi-custom cabinetry provides you nearly every option that custom cabinet shops are capable of, but with a lower cost and typically a much more durable and consistent finish. The lead time can also be quicker than custom shops depending on your project size and custom features. With our semi-custom lines, we can create a diagram of a custom cabinet and they will engineer the cabinet and manufacture it for our clients.

Custom cabinetry sounds great! We all love the ability to customize every aspect of our home. Just as a custom home has custom details, custom cabinetry can be extremely convenient while designing a home. We find that it is usually not worth the cost. Custom cabinet shops have varying levels of capability and areas of expertise. They may or may not finish their own cabinetry, which leaves our clients scrambling to find a trustworthy and reliable third-party cabinet finisher. Most house painters are not capable of delivering a truly durable cabinet finish. After all, cabinets are furniture and they need an industrial grade finish due to their many 'touch points'.

Typically any of your cabinets made with Oak are the toughest, however, we use plywood boxes on all of our cabinetry construction, which are built to stand the test of time. We also only provide dove-tail drawers for durability and function.

We have a minimum standard set on all of our product lines, as we only agree to sell a superior product. Some features are unique and only available in our semi-custom line.

We do occasionally complete a project for a client who only wants to replace drawers and doors. However, when it comes to the cost of a cabinet, a large percentage of that is due to the door. We can work with you to evaluate if it's worth the cost-savings to replace doors and drawers vs. the entire cabinet. Newer cabinets are built well, and have speciality features you may not have in your older cabinets. We encourage to consider if you need to update the aesthetics and function of the kitchen to determine the step for you.

Yes. All of our doors and drawers come in soft-close. There a few speciality cabinets that may not based on their unique function, but overall most are soft-close.

Yes. Our semi-custom lines (Karman and Wellborn) can be done in any Sherwin-Williams paint color for a small custom-color up-charge. We also have options for different glazes to get the perfect finish for your style.

We use high-quality hinges and door slides that make it easy to adjust each piece of your cabinetry. We will adjust all of your doors and drawers to be level and as expected during our final touches work at the end of your project.

The most affordable cabinet is often the simplest design. White Shaker cabinets on paint-grade MDF or on Maple are often the most cost-effective choice. Our pricing is often better than retail stores (Lowes, Home Depot) and we often offer a superior product for that price. Things that can increase the price of cabinetry job quickly include the number of cabinets, and speciality features (range hoods, detailed panels for an island, etc.)

We believe a cabinet should stand the test of time. We don't offer products we wouldn't put in our own homes, and particleboard just doesn't have the durability needed for a heavy-use space like the kitchen.

We do provide a large selection of cabinet accessories for efficient storage and organization in your cabinetry. Some cabinets are customizable and come with these special features, some can be retro-fitted if you plan to add accessories to existing cabinetry.

We do provide cabinet hardware from multiple brands, including Top Knobs and Jeffrey Alexander. Our hardware comes in a wide range of finishes, including brushed nickel, champaign bronze, matte black and more. We offer cabinet knobs, pulls, appliance pulls and more.

We do not install our own countertops, but have a partnership with a local stone company. They have a wide selection and we can help coordinate a visit to the stone yard to view options. We do prefer you work with our stone manufacturer, as it can simply installation coordination and we can trust their products and services.

We do not stock or carry tile selection at this time, but can make recommendations with one of our trade partners in the area.

We encourage you to bring in samples to the showroom when possible. If you're doing a full remodel and can bring paint chips, flooring samples, tile, etc. it can help you finalize your cabinetry decision. Otherwise you can take a sample door or chip with you and return it later. Our designers can recommend selections that pair well together and fit your style and preferences.